Order operations for the AI era

Online orders go to the stores that hold the inventory, on your rules and within each store's daily cap. Staff pick, pack and ship in Shopify point of sale, which they already know.

The store serves the customer in front of it even when the shelf cannot. Staff sell the size at Shopify point of sale and another location ships it. Some call it endless aisle.

Pickup turns an online order into a visit, and a visit into another sale. Choose which stores offer it, and one short on staff or closed for a count steps out until it is back.

Shopify tells you what sold. This tells you how it shipped. Time to ship and on-time rate per location, reroutes, pickups and no-shows, so you see what to change and whether it worked.

Choose the warehouse or store that should ship each order. Rank locations on inventory, distance, cost, capacity and store performance, and every order follows the same rules.

Set a daily order cap for every location. At its limit a store drops out of the ranking and orders move on. Stores can also pause incoming orders from Shopify point of sale.

Send an order from more than one location when no single location can fulfill it. Set a limit on the number of parcels, so one sale never becomes three boxes.

Anything you adjust on repeat, a workflow can do for you. Raise a cap, switch a rule, react when the network changes, and routing follows without anybody opening the admin.

Hold back units per store or per category so online does not sell what a store customer is about to buy. Online orders are steered elsewhere while the item stays live everywhere.

Every order has a location that sold it and one that shipped it. Split the credit by a percentage you set, so a store that ships online orders sees that work in its own number.

See what is sellable at every location from the product page, in the admin and on the point of sale. A size gone from the shelf is still a sale if another location has it.

Set a target per location and it shows on the point of sale during the shift, not in a report next week. Orders the store ships count toward it, so fulfillment is selling.

An agent buying for a customer checks out through your Shopify checkout, so it meets the same routing, caps and safety stock as a browser. No second door, nothing to set up.

Every tool that wants to work with an assistant invents its own connector, and merchants end up using none of them. A shared protocol removes that, so the assistant a team already pays for can do the work.

Most questions about an order are asked by somebody already looking at it, and leaving for another tab is why they go unasked. The assistant on that page can answer instead, and it only ever reads.