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Pricing

Priced on online GMV. Nothing per order

One subscription for the whole platform, month to month, on the plan your online GMV falls in. Every plan gets everything.

A 15-day free trial on every plan. No setup fee.

  • Basic

    Up to $200k a month

    Up to $2.4M a year

    Email support

  • Starter

    Up to $1M a month

    Up to $12M a year

    Dedicated support

  • Growth

    Up to $1.5M a month

    Up to $18M a year

    White-glove onboarding

  • Scale

    Up to $2.5M a month

    Up to $30M a year

    Customer success

Above $2.5M a month

Quoted rather than listed, still billed on your Shopify invoice.

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Billed in USD, every 30 days, through your Shopify invoice.

Find your plan

Online GMV is what flows through Charlie in a month. Shopify point of sale in-store orders do not count toward it.

$300,000online GMV / month
$0$3,000,000+

Your plan

Starter

$700

per month, on your Shopify invoice

Start free trial

Every plan gets everything

There is no feature ladder. The plan sets what you pay, and the product is the same on the first one as on the last.

  • Order routing rules
  • Safety stock
  • Fulfillment constraint rules
  • Location daily order limit
  • Max shipment rules

What does move up the ladder

How closely we work with you, and nothing else. Each plan gets every line above it too.

  • Basic: Email support
  • Starter: Dedicated support
  • Growth: White-glove onboarding
  • Scale: Customer success

How the pricing works

Nothing per order

The subscription is the whole bill. A peak day costs the same as a quiet one, so a good month is never a surprise invoice.

One product, every plan

The plan sets what you pay, not what you get. Nothing is held back for a higher one.

Billed through Shopify

It arrives on your Shopify invoice. There is no separate contract to sign and no card to hand over.

Month to month

No setup fee and no commitment. Charlie changes nothing the customer sees at checkout, so it uninstalls as easily as it installed.

Pricing questions

Month to month. No setup fee.